FREQUENTLY ASKED QUESTIONS
Where are you located?
318 Windang Road, Windang NSW 2528
How do I book an appointment?
You can book an appointment via our booking page.
How long are appointment times?
We allow 1 hour and 15 minutes for a standard appointment.
How many people can I bring to my appointment?
Brides may bring up to 4 guests with them.
What designers/labels do you carry in store?
We carry the exquisite Jack Sullivan Bridal, Brides Desire by Wendy Sullivan, Purple Fox Bride, Gilded Rose, & Jean Fox. Keep an eye on our socials to be the first to know when we stock new, amazing designers/labels!
What is the price range of your gowns?
Our made to order gowns range from $1,800 to $5,000 whilst our clearance studio gowns range from $500 - $1,200.
Do you stock veils and accessories?
We have veils, overskirts, necklaces, earrings, belts – the list goes on! Some of these items will need to be ordered 1-5 months in advance depending on the product.
Can I take photos?
Of course! Having photos of yourself in the gowns makes it much easier for you to look at them later to make your decision. You are also welcome to video call anyone who can't be at the appointment with you!
How should I prepare for my appointment?
Take some time to look through websites and magazines to get a general idea of dresses you are drawn to. This will help give you some inspiration as well as help us guide you in the selection process. It can be helpful to bring undergarments of similar styles that you will wear on your wedding day, including strapless bras and those magic Spanx! Otherwise, just bring your beautiful self and an open mind.
Do you have parking available?
There is limited street parking, which can fill up quickly on a Saturday. We recommend arriving slightly earlier than your appointment to find a parking spot.
I've found my dream dress! What happens next?
We require a deposit to secure your fabrics, with the remaining balance due upon collection of your gown. We recommend ordering your gown approximately 6-8 months before your wedding date. This allows 4-6 months of production time, and 2 months for any alterations required.
What if my wedding is in less than 6 months?
Don't panic! We have a selection of gowns that are available to buy off the rack and take home with you that same day! Some designers also offer a rush service at a fee, depending on the time frame.